sixbaji Frequently Asked
Questions

Creating a sixbaji account takes less than two minutes. Visit the site, click the registration link, and fill in your username, email address, mobile number, and a secure password. You will also need to confirm that you are aged 18 or above and agree to the Terms & Conditions. Once submitted, a verification message is sent to your registered mobile number or email to activate the account.

sixbaji uses a KYC (Know Your Customer) process to verify player identities. Accepted documents include a Bangladeshi National Identity Card (NID), a valid passport, or a government-issued birth certificate. You may also be asked to provide proof of your payment method — for example, a screenshot of your bKash or Nagad wallet showing your registered mobile number. Verification is typically completed within 24 hours of document submission.

No — sixbaji strictly enforces a one-account-per-player policy. Each player may hold only one active account, identified by a unique email address, mobile number, and identity document. Duplicate accounts are a violation of the Terms & Conditions and may result in the suspension of all associated accounts and the forfeiture of any pending balances. If you have accidentally created a duplicate, contact support@sixbaji immediately to resolve the situation.

Use the "Forgot Password" link on the login page to trigger a password reset. A one-time reset link will be sent to your registered email address or a verification code to your mobile number. Follow the instructions in that message to set a new password. If you no longer have access to the registered email or mobile number, contact support@sixbaji with your username and identity document so the team can verify you manually.

To permanently close your account, email support@sixbaji with the subject line "Account Closure Request" from your registered email address. Include your username and a brief reason for closure. Any remaining balance will be returned to your verified payment method — bKash, Nagad, Rocket, Upay, or bank account — within five business days. If you are closing due to gambling concerns, consider using the self-exclusion tool instead, which offers structured protection for periods ranging from six months to permanently.

bKash deposits on sixbaji are processed instantly in the vast majority of cases — funds appear in your casino wallet within seconds of completing the bKash payment. Occasional delays of up to five minutes can occur during peak network periods. If your deposit has not appeared after fifteen minutes, take note of the bKash transaction ID and contact support@sixbaji so the team can locate and apply the payment manually.

The minimum deposit on sixbaji is ৳200 regardless of which payment method you use — bKash, Nagad, Rocket, Upay, or bank transfer. There is no maximum deposit limit imposed by the platform, although individual payment providers such as bKash and Nagad may enforce their own daily transaction caps. All deposits are credited in Bangladeshi Taka (৳) with no currency conversion fees applied by sixbaji.

The minimum withdrawal amount on sixbaji is ৳500. Withdrawal requests below this threshold will not be processed. There is no platform-imposed maximum withdrawal limit for fully verified accounts, though large withdrawals may require additional identity confirmation as a security measure. Unverified accounts may have lower withdrawal caps in place until KYC documentation is submitted and approved.

Most withdrawals via bKash and Nagad are processed within 1 to 3 hours of the request being approved. Bank transfers to Dutch-Bangla Bank, BRAC Bank, Islami Bank, Sonali Bank, and City Bank typically take 1 to 3 business days depending on the receiving institution's processing schedule. Withdrawal requests submitted on Bangladeshi public holidays such as Eid or Victory Day (December 16) may experience slightly longer processing times.

sixbaji does not charge any platform-side fees on standard deposits or withdrawals. However, your payment provider — bKash, Nagad, Rocket, Upay, or your bank — may apply their own transaction charges in accordance with their standard fee schedules. We recommend checking your provider's current rates before initiating a transaction. Any third-party fees are deducted by the payment provider and are outside sixbaji's control.

No — for security reasons, sixbaji requires that withdrawals be sent to the same payment method and account used for the most recent deposit. This anti-fraud measure ensures that funds are always returned to a source already associated with the verified account holder. If you need to update your registered payment method, submit a request to support@sixbaji along with identity verification documents. Changes to payment methods are reviewed manually and take up to 48 hours to process.

sixbaji offers a comprehensive range of cricket betting markets covering BPL (Bangladesh Premier League), IPL, T20 World Cup, ICC tournaments, and all international matches involving the Bangladesh Tigers. Available markets include match winner, top batsman, top bowler, total runs over/under, method of first dismissal, innings runs, man of the match, and in-play live betting throughout the match. Odds are updated in real time in Bangladesh Standard Time (BST, UTC+6).

All slot games on sixbaji are provided by certified third-party studios including Pragmatic Play, NetEnt, and Microgaming, whose games use independently audited Random Number Generators (RNGs) to ensure fair and unpredictable outcomes. The RTP (Return to Player) percentage for each slot title is published in the game's information panel. sixbaji does not modify game mechanics — the outcomes you see are produced directly by the provider's certified software.

Yes — sixbaji is fully optimised for mobile browsers on both Android and iOS devices. All games, including live casino tables from Evolution Gaming and Ezugi, slots, fishing games like Gold Toad Fishing, and card games such as 3-Hand Casino Hold'em, run smoothly in mobile browsers without requiring a separate app download. Simply open your preferred mobile browser, navigate to sixbaji, log in, and play.

RTP stands for Return to Player and represents the theoretical percentage of total wagered money a slot game returns to players over a very large number of spins. For example, a slot with a 96% RTP returns ৳96 for every ৳100 wagered on average over time. RTP is a long-term statistical measure — it does not predict individual session outcomes. On sixbaji, most featured slots carry RTPs between 94% and 97%, and the exact figure for each title is displayed in the game's help or information section.

If a cricket match is officially abandoned, cancelled, or significantly interrupted before the minimum number of overs required for a valid result has been completed, sixbaji will void all affected bets and return the full stake to your account balance. For matches that are reduced in overs but still produce an official DLS-method result, settled bets will stand. Specific market rules for rain-affected matches are detailed in the Sports Betting Rules section of the Terms & Conditions.

sixbaji offers new players a welcome bonus on their first deposit — typically a matched percentage bonus credited to your casino wallet in ৳. The exact percentage and maximum bonus amount are displayed on the current promotions page at the time of registration, as offers are updated seasonally (for example, during Eid, Pohela Boishakh, BPL season, and the T20 World Cup). Always check the active promotion terms before depositing, as wagering requirements and eligible games vary by offer.

A wagering requirement (also called a playthrough requirement) specifies how many times you must bet the bonus amount — or bonus plus deposit — before you can withdraw any winnings derived from that bonus. For example, if you receive a ৳1,000 bonus with a 20x wagering requirement, you must place a total of ৳20,000 in qualifying bets before withdrawing bonus-linked winnings. Not all games contribute equally — slots typically count 100%, while live table games may contribute 10-20%. Check the specific terms of each promotion on sixbaji for exact contribution rates.

Yes — sixbaji periodically offers free spins on selected Pragmatic Play and other featured slot titles as part of welcome packages, reload bonuses, and seasonal promotions. Free spins are credited to specific games and must be used within the validity window stated in the promotion terms (typically 24 to 72 hours). Winnings from free spins are usually credited as bonus funds subject to wagering requirements before they can be withdrawn as real cash.

sixbaji rewards regular players through a loyalty programme that accumulates points based on real-money wagering activity across casino games and sports betting. Points can be exchanged for bonus credits or other rewards as detailed in the loyalty programme terms. Higher-tier players — typically those who wager consistently over time — may be invited to a VIP tier offering dedicated account management, faster withdrawal processing, and exclusive seasonal promotions timed around BPL and major cricket tournaments.

Yes — players who prefer to play without bonus funds can opt out of promotional offers entirely by adjusting their communications preferences in the account settings, or by contacting support@sixbaji with the request. Some players prefer bonus-free play because it removes wagering requirements and allows immediate withdrawal of any winnings. Opting out of bonuses does not affect your access to any games, payment methods, or other sixbaji features.

sixbaji operates on a platform secured by 256-bit SSL encryption, which protects all data transmitted between your device and our servers — including login credentials, personal details, and financial transactions. Player funds are held separately from operational funds to safeguard balances at all times. All casino games are provided by internationally certified studios whose RNGs are independently audited for fairness. sixbaji is built specifically for the Bangladeshi market with BDT transactions, local payment methods, and an English-language interface.

The minimum age to register and play on sixbaji is 18 years. This is a strict, non-negotiable policy that applies to all players across Bangladesh — whether you are based in Dhaka, Chittagong, Sylhet, Khulna, or any other city. During registration, all players must confirm they are 18 or above. sixbaji reserves the right to request proof of age at any time and will void any winnings and return deposits if an underage account is identified.

Deposit limits can be set directly from the Responsible Gaming section of your account dashboard on sixbaji. You can choose a daily, weekly, or monthly cap in ৳. Reducing a limit takes effect immediately, while increasing a limit is subject to a mandatory 24-hour cooling-off period — a deliberate safeguard against impulsive decisions made during a gaming session. If you need help setting a limit, email support@sixbaji with the subject "Deposit Limit Request".

Self-exclusion is available directly from the Responsible Gaming section of your account settings on sixbaji. You can choose an exclusion period of 6 months, 1 year, 2 years, 5 years, or permanently. Once activated, the exclusion takes effect immediately and cannot be reversed before the chosen period ends. Any remaining balance is returned within five business days. Alternatively, email support@sixbaji with the subject "Self-Exclusion Request" and our team will process it as a priority, around the clock.

sixbaji collects only the personal information necessary to operate your account — including your name, email, mobile number, and identity documents for KYC purposes. This data is stored on secured servers, never sold to third parties, and processed only in accordance with our Privacy Policy. Players may request access to their stored data or ask for corrections at any time by contacting support@sixbaji. For full details on data collection, retention, and your rights as a user, please read the Privacy Policy page.