Responsible Gaming at
sixbaji — Play Smart, Stay Safe

1. Age Restriction — 18+ Only

sixbaji is strictly an adults-only platform. All products and services — including casino games, live dealer tables, sports betting, fishing games, and card games — are available exclusively to players who are aged 18 years or above. This policy applies to all registered users across Bangladesh, including those in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar.

1.1 Age Verification at Registration

During account registration, every player is required to confirm that they are 18 years of age or older. sixbaji reserves the right to request documentary proof of age at any point — including at the time of the first withdrawal. Acceptable identity documents include a Bangladeshi National Identity Card (NID), a valid passport, or a birth certificate issued by a recognised authority. Until age verification is complete, withdrawal requests may be placed on hold.

1.2 Suspected Underage Accounts

If sixbaji has reasonable grounds to believe that a player is under 18 years of age, the account will be suspended immediately pending investigation. Any deposits made during the period of suspected underage use will be returned to the payment method used — bKash, Nagad, Rocket, Upay, or bank account as applicable — and any winnings accrued during that period will be voided. The account will be permanently closed if underage use is confirmed.

1.3 Protecting Minors in the Household

If you share a device with younger family members, we strongly encourage you to use parental control software to prevent minors from accessing online gambling platforms. Always log out of your sixbaji account when you are not actively using it, and never share your login credentials with others. sixbaji takes no responsibility for underage access that results from a player's failure to secure their own account details.

2. Recognising Problem Gambling

For the vast majority of players, gambling on sixbaji is an enjoyable leisure activity — watching a BPL match and placing a cricket bet, spinning a Pragmatic Play slot for a few minutes in the evening, or sitting down for a session of Evolution Gaming live blackjack. However, a small number of people can develop a problematic relationship with gambling that negatively affects their finances, relationships, mental health, and daily life.

Recognising the early warning signs is the most important step toward getting help. The self-assessment questions below are designed to help you evaluate your relationship with gambling honestly. If you answer "yes" to two or more of these questions, we strongly encourage you to activate one of the responsible gaming tools described on this page or to contact our support team.

2.1 Self-Assessment Questions

2.2 Warning Signs to Watch For

3. Deposit Limits

Deposit limits are one of the most practical and effective responsible gaming tools available on sixbaji. By setting a maximum amount that can be deposited into your account within a defined time frame, you retain direct, tangible control over your gambling expenditure. All deposit limits are denominated in Bangladeshi Taka (৳) and apply across all payment methods — bKash, Nagad, Rocket, Upay, and bank transfer.

3.1 Available Limit Periods

• Daily Deposit Limit: The maximum total amount you can deposit within any rolling 24-hour period, calculated from the time the limit was set.
• Weekly Deposit Limit: The maximum total amount you can deposit within any rolling 7-day period.
• Monthly Deposit Limit: The maximum total amount you can deposit within any rolling 30-day period.

3.2 How to Set a Deposit Limit

Deposit limits can be configured from the Responsible Gaming section of your account dashboard. Enter the desired limit amount in ৳ and select the time period. The limit takes effect immediately. You may also request a limit adjustment by emailing support@sixbaji with the subject line "Deposit Limit Request".

3.3 Reducing vs. Increasing Limits

Reducing a deposit limit takes effect immediately with no waiting period — this is intentional, so that players who feel they are losing control can act without delay. Increasing a deposit limit, or removing one entirely, is subject to a mandatory 24-hour cooling-off period during which the existing lower limit remains in force. This delay is a deliberate safeguard designed to prevent impulsive decisions made in the heat of a gaming session.

4. Time-Out & Cool-Off Features

Sometimes all you need is a short break — a chance to step back, reassess, and return to gaming refreshed and in a better frame of mind. sixbaji's time-out and cool-off features are designed precisely for this purpose. They are shorter-term measures that temporarily suspend your ability to deposit and wager without permanently closing your account.

4.1 Session Time Limits

A session time limit restricts the length of any individual logged-in session. Once your session reaches the limit you have set, you will receive a pop-up notification giving you the option to continue or log out. If you do not respond within two minutes, the session will end automatically. Session time limits can be set to any interval between 30 minutes and 8 hours.

4.2 Cool-Off Period Options

A cool-off period is a temporary suspension of your account's gambling functionality. During this period, your account remains accessible for reviewing your transaction history and account settings, but all deposit and wagering functions are disabled. sixbaji offers the following cool-off durations:

• 24-Hour Cool-Off: A one-day pause — useful if you feel you have played longer than intended during a single session.
• 48-Hour Cool-Off: A two-day break to interrupt a potential pattern before it becomes habitual.
• 7-Day Cool-Off: A full week's break, recommended if you feel that gambling has been occupying too much of your time recently.
• 30-Day Cool-Off: A month-long pause — a meaningful step if you are concerned about your gambling behaviour but are not yet ready to pursue full self-exclusion.

4.3 Activating a Time-Out

Time-out and cool-off features can be activated instantly from the Responsible Gaming section of your account dashboard. No approval process is required — the restriction takes effect as soon as you confirm your selection. Once a cool-off period is active, it cannot be cancelled or shortened before the chosen duration has elapsed.

5. Self-Exclusion Tools

Self-exclusion is sixbaji's strongest responsible gaming tool and is intended for players who feel that gambling has become a serious problem in their lives. When you self-exclude, your account is closed for the full duration of the chosen exclusion period, and you will be unable to open a new account on sixbaji during that time. Any remaining balance in your account at the time of exclusion will be returned to your registered payment method within five (5) business days.

5.1 Self-Exclusion Duration Options

• 6 Months: A minimum six-month exclusion — the shortest available self-exclusion period.
• 1 Year: A full calendar year away from sixbaji.
• 2 Years: A two-year exclusion, suitable for players who need an extended period to address problematic gambling behaviour.
• 5 Years: A five-year exclusion for players with serious concerns about their gambling.
• Indefinite / Permanent: A permanent exclusion with no fixed end date, for players who wish to stop gambling altogether.

5.2 How to Apply for Self-Exclusion

• 1

  Log in to your sixbaji account

  Navigate to the Responsible Gaming section in your account settings dashboard.

• 2

  Select "Self-Exclusion"

  Choose your preferred exclusion duration from the available options listed above.

• 3

  Confirm your decision

  You will be asked to confirm your selection. Once confirmed, the exclusion takes effect immediately and cannot be reversed for the chosen period.

• 4

  Receive confirmation

  A confirmation email will be sent to your registered address. Your account will be closed and your remaining balance returned within five business days.

• 5

  Alternatively, contact support directly

  If you cannot log in or need immediate assistance, email support@sixbaji with the subject line "Self-Exclusion Request" and our team will process your request as a priority.

5.3 What Happens During Self-Exclusion

During a self-exclusion period, sixbaji will take the following steps: your account will be closed and locked; you will be removed from all marketing communications including promotional emails and SMS notifications; and any attempt to open a new account using the same identity details will be blocked. sixbaji uses a combination of email address, mobile number, and identity document cross-referencing to enforce self-exclusion. If you attempt to circumvent a self-exclusion and we become aware of it, any funds deposited and any winnings accrued during that period will be forfeited.

6. Reality Check Reminders

Reality check reminders are periodic pop-up notifications that appear on screen while you are actively playing games on sixbaji. They are designed to interrupt automatic, habitual play and give you a moment of conscious reflection about how your session is going. Many players find that without such reminders, it is easy to lose track of time and money during an engaging game session.

6.1 What a Reality Check Shows

Each reality check notification displays the following information in clear, easy-to-read format:

• Total time elapsed since you logged in to your current session
• Total amount deposited during the current session in ৳
• Net wagering result for the session (winnings minus losses) in ৳
• Current account balance in ৳
• Options to continue playing, take a break, or end the session

6.2 Setting Your Reality Check Interval

You can configure your reality check interval in the Responsible Gaming section of your account dashboard. Available intervals are 30 minutes, 1 hour, and 2 hours. All session times are displayed in Bangladesh Standard Time (BST, UTC+6). We recommend a 30-minute interval for new players who are still finding their comfortable level of engagement.

6.3 Why Reality Checks Matter

Research into gambling behaviour consistently shows that frequent, gentle interruptions significantly reduce the risk of sessions extending beyond a player's intended time and budget. Even experienced, confident players benefit from the brief pause that a reality check provides. sixbaji encourages all players — not just those with concerns about their gambling — to enable reality check reminders as a simple, proactive habit.

7. Support Resources & Contacts

If you are concerned about your own gambling or that of someone close to you, speaking to a professional support service is an important step. While sixbaji provides platform-level tools and a trained support team, we encourage players who need deeper assistance to reach out to qualified organisations. The resources below are relevant to players based in Bangladesh and the wider region.

7.1 Talk to Someone You Trust

The first and often most important step is simply talking to someone — a family member, a close friend, a community leader, or a religious advisor. In Bangladeshi culture, family and community bonds are a significant source of support. Opening up about gambling concerns to someone you trust can be an enormous relief and often prompts constructive action far more quickly than trying to manage the issue alone.

7.2 Professional Counselling

Professional mental health counsellors and addiction specialists are available in major Bangladeshi cities including Dhaka, Chittagong, Sylhet, and Khulna. Many hospitals and health clinics provide counselling services for behavioural addictions. If you are unsure where to start, your local healthcare provider can refer you to a relevant specialist.

7.3 Financial Counselling

If gambling has created financial difficulties — such as debt, missed payments, or hardship in meeting household expenses — a financial counsellor can help you create a realistic plan for recovery. Dutch-Bangla Bank, BRAC Bank, and a number of non-governmental organisations in Bangladesh offer financial literacy and debt counselling services to individuals in need.

8. Getting Help from sixbaji

sixbaji's responsible gaming support team is available around the clock to assist players who are experiencing difficulties or who simply want to learn more about the tools available to them. All enquiries are treated with complete confidentiality and handled by trained staff who understand the sensitive nature of gambling-related concerns.

8.1 How to Contact the Support Team

8.2 What to Include in Your Message

• Your registered sixbaji username
• The email address or mobile number associated with your account
• A brief description of your concern or the tool you wish to activate
• Your preferred response method (email or live chat)

You do not need to provide detailed personal financial information in your initial message. Our support team will guide you through any verification steps required to process your request safely and securely.

8.3 Our Commitment to You

sixbaji views responsible gaming not as a legal obligation but as a core part of who we are as a platform. We believe that sustainable, enjoyable gaming — where players stay within their means and remain in control of their activity — is the only kind of gaming we want to facilitate. Every member of the sixbaji team, from the support agents to the platform developers, is trained to recognise the signs of problem gambling and to respond with care, speed, and professionalism.

We review our responsible gaming tools and policies regularly to ensure they remain effective, user-friendly, and aligned with the best available evidence on player protection. If you have suggestions for how we can improve our responsible gaming offering, please share them with us at support@sixbaji — we genuinely want to hear from you.